OWG logo

OWG allows traveling with domestic animal companions such as dogs and cats. These pets can travel inside the cabin, provided they stay in a soft-sided animal transport bag at all times. Hard-sided carriers, cages or cardboard boxes are not accepted in the cabin. Please note that the soft-sided transportation bags will be counted as a carry-on item. Every traveler must contact service@owg.com to get an authorization for their pets.

Please refer to the following guidelines:

  • The soft-sided pet travel carrier must be small enough to fit under the seat in front of the traveler.
  • It must be well ventilated (on at least 2 sides).
  • It must have a waterproof bottom.
  • The animal must be able to fully stand up in the travel bag.
  • Each traveler may travel with only one soft-sided pet travel carrier, but can carry 2 pets, given that they can both breathe and move comfortably within the bag.
  • The pet must remain in the soft bag at all times.
  • A traveler cannot purchase a seat for a domesticated animal or attach a travel pet carrier to a seat.
  • For safety reasons, the exit row seats are unavailable for travelers traveling with a pet.
  • OWG reserves the right to refuse boarding if the criteria above is not met, if the animal is showing signs of sickness.
NB: Rabbits, birds, hamsters, rats, mice, iguanas, spiders, snakes and guinea pigs are not accepted.

We do not carry animals in the cargo compartment, therefore, if your animal doesn’t respect these guidelines, we cannot transport your furry friend.

Click here to know more about our service animal policy.